Signing in to Intuit account - repeated warning

I understand that receiving repeated warnings about not logging into your Intuit account for 89 days can be frustrating, 888jay. 

It appears to me that you we're able to log in to your Intuit account successfully. However, you've always received that particular reminder. I have some suggestions that can help mitigate the popup message. 
 

That informational message or pop up can help ensure the security of your account. You may consider updating your password. It's a good security practice to secure your account.

Next, check for QuickBooks updates. Ensure that you are using the latest version of QuickBooks Desktop Pro 2021. Updating the software can resolve any known issues, including repeated warning messages.

1. Go to the Help menu and choose Update QuickBooks Desktop.
2. Select Update Now.
3. Check the Reset Update box to clear all previous update downloads.
4. Click Get Updates.
   
5. Restart the software when the download is complete.
6. Accept the option to install the new release when prompted.

I also recommend reviewing the article you mentioned. It will provide you with valuable insights and guidance to enhance the security of your QuickBooks Desktop account: Password security for QuickBooks Desktop.

Let me know if you have other concerns about QuickBooks Desktop. I'm here to help you overcome errors and continue using QuickBooks Desktop effectively for your accounting needs.

Received two more warnings in the last week. I signed in to the one I received about 10 days ago. Now this one says I haven't logged in for 75 days. Idiotic.

Thanks for getting back with the Community, 888jay. I appreciate your detailed information and screenshot.

Since you've been signing in to your Intuit account successfully within the past 75 days, but are encountering a message advising that you haven't logged in for 75 days, I'd recommend troubleshooting with some of your available tools.

Initially, you can use the Verify Data utility. This identifies known issues within company files and informs users if their Rebuild Data option needs to be utilized afterwards.

Here's how it's used:
 

1. Click Window, then Close All.
2. In your top menu bar, go to File.
3. Choose Utilities.
4. Select Verify Data.

If its results show a "Your data has lost integrity," message, this indicates there's damage in your file. You can use the Rebuild Data tool to fix it. For specific errors, there may already be a resource for them on our support site.

In the event it displays a "QuickBooks detected no problems with your data," notification, or you've searched our help articles and didn't find any existing resources about the specific error it displayed, you can move on to troubleshooting with our QuickBooks Tool Hub.

Here's how:
 

1. Close QuickBooks and download a copy of the utility's most recent version, then run it.
2. Follow along with your on-screen steps to complete installation and agree with our terms and conditions.
3. Once it's installed, double-click its icon to open the tool hub. If you can't find your app, perform a search in Windows for "QuickBooks Tool Hub" and select the program.
4. Access your Company File Issues tab and use the Quick Fix my file and QuickBooks File Doctor tools to troubleshoot your company file. In the event you need additional assistance, choose File Dr Help.

If you continue encountering this message after performing the recommended troubleshooting steps, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

I've also included a detailed resource about working with Intuit accounts which may come in handy moving forward: How to access QuickBooks files with One Intuit Account

Please feel welcome to send a reply if there's any questions. Have a lovely Monday!

@ ZackE,

I've already tried all of the troubleshooting procedures and utilities. It has no effect.

Here's today's warning (one week from my last warning message). Funny how it went from 75 days to 89 days in one week. 

Thanks for following up with the Community, 888jay.

Since the message is still displaying after you've performed our recommended troubleshooting processes, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research/perform screenshares, and create an investigation ticket if necessary.

They can be reached while using QuickBooks.

Here's how:
 

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
   
   
    
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

If there's any questions, I'm just a post away. Have an awesome Friday!