I have been using QB since 2012 and QB Online since 2016 and the Purchase Orders are a serious pet peeve with me, since I moved my business to QB Online in 2016.
Despite several dozens of phone calls and emails with QB this is still an issue with us. When you generate a Purchase Order the SKU column shows on the screen, however when you go to print the PO or send it to your vendor this column disappears. SKU numbers are very important to our vendors as it is the main way they can identify products in our order and so we can be assured they will ship us the correct product(s). I have some vendors that will no longer accept our QB PO's because the SKU numbers are not on the PO's.
Why is this happening and why is it so hard for QB to fix.
Incidently, this same SKU number appears on an invoice (to our customers) and shows up when we print of email the invoice - however generally customers don't care about the SKU number or it's association to a product. Product description is all they need on the invoice.
At one point QB suggested that we enter the SKU number in front of the item description for all our products. This is not a fix! and would take my staff days and days to do - we carry thousands of products, not to mention it would mess up my product category system.
See attached Image 15 (Purchase Order showing the SKU column), Image 16 (print screen showing SKU column not showing.
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