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Prowin Corp
Level 2

Some of the worst changes that could have been made.

Since the change the happened to Quickbooks, there has been nothing but headaches with this. First, why did we decide to take out the ability to move up and down on the quantities with the arrow keys. This was a huge feature that made inputting estimates easy. Now we have to click on each field that we want to change quantities on. Second, why would you remove the ability to reference a product description from the input field of Product/Service, I have over 3 thousand items codes. I cant remember every code without any description. Third, If I add a space to my estimate now (Blank Line) the saved version of said estimate removes all the blank lines I added. I need separators for different item groupings. The lack of any type of ease of user design to this new layout is astounding. 

4 Comments 4
BigRedConsulting
Community Champion

Some of the worst changes that could have been made.

RE: Some of the worst changes that could have been made. 

 

That's about right! A great summary of recent changes to QuickBooks Online.

IrizA
QuickBooks Team

Some of the worst changes that could have been made.

I can definitely see how useful it is for your business to have these features, Prowin. Let me share some insights. 

 

The availability to use the Arrow keys when moving to your Quantity column, and adding some space after saving and closing is currently unavailable in QuickBooks Online. With this, I recommend sending your insights to our Product Developer so that they can review your suggestion and may add it in their future updates. 

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions.
  3. Select Next to submit.

 

As an alternative when moving up and down, you can use the Tab ↹  whenever there are specific fields that you would like to modify. Regarding adding some separators within your sales forms, you can add them again as you open the saved forms by clicking the Six dotted icons, and then pressing the Plus icon. 

 

Since you want to add your codes for your products and services, you can still do this by following these steps: 

 

  1. Go to the Sales menu within the left navigation panel and choose Products & Services
  2. Click Edit under the action column if you have an existing product, or press New to create a new one. 
  3. Find the Description field, and enter your product code. 

 

When you're ready to print, click Print and Download at the bottom part of your form. Afterward, press the Download or Print icon. 

 

We're still here to back you up whenever you want to ask for further assistance. 

Prowin Corp
Level 2

Some of the worst changes that could have been made.

 

"The availability to use the Arrow keys when moving to your Quantity column, and adding some space after saving and closing is currently unavailable in QuickBooks Online. With this, I recommend sending your insights to our Product Developer so that they can review your suggestion and may add it in their future updates. 

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions.
  3. Select Next to submit.

As an alternative when moving up and down, you can use the Tab ↹  whenever there are specific fields that you would like to modify. "

 

This is the most garbage answer to a problem that your company created. At no point did anyone of your customers say to Quickbooks "Hey I think you guys should remove the ability to use the arrow keys to navigate the estimate/invoice page" Its a lack of user experience common sense. You than tell me to use tab as an alternative? You have to hit tab 8 times to move to the next quantity field. 8!!!

 

Regarding adding some separators within your sales forms, you can add them again as you open the saved forms by clicking the Six dotted icons, and then pressing the Plus icon. 

 

I don't understand why you think that this is a solution. Yes you are right when I add a blank line it does separate it, and than as i stated before after you save it, they go away. So your telling me to just go back in every time and create new spaces anytime i want to look at my estimate. Than rinse and repeat, because again, your company decided not to employee someone that actually uses the product.

 

For people that are interested; since writing my original post, I have figured out a way to keep the spaces in the estimates and on the pdfs after saving. If you add a blank line, just go into the description field and press the space bar. The space counts as a character and will not delete it after you save it.

 

"Since you want to add your codes for your products and services, you can still do this by following these steps: 

 

  1. Go to the Sales menu within the left navigation panel and choose Products & Services
  2. Click Edit under the action column if you have an existing product, or press New to create a new one. 
  3. Find the Description field, and enter your product code. 

 

When you're ready to print, click Print and Download at the bottom part of your form. Afterward, press the Download or Print icon. "

 

This is zero help. It doesn't address the problem at all. I have attached a screen shot of what I am talking about. Before when entering into the field "product/service" a drop down menu would show up with the description of the item code. Since the change this has gone away.

Prowin Corp
Level 2

Some of the worst changes that could have been made.

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