Let me direct you to our dedicated support team to help you with your concern, JcKaplan.
We've streamlined the process of how you can contact our support team. That's the reason why you'll have to go to the Help menu to contact them. Also, our support team caters not only to specific products but to all QuickBooks products. To reach out to someone, follow the steps outlined below:
- Sign in to your QuickBooks Online company.
- Go to the Help (?) menu.
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can also check out this link to give more information about QuickBooks Online Advanced (QBOA): QuickBooks Online Advanced.
Furthermore, go through this information that shows the premium features available in the Advanced version: Premium Features Available in Advanced.
Let us know if you have any other concerns about QBO Advanced. We're always here to help you anytime. Have a nice day!
