I will outline a series of steps to assist you in resolving this issue, enabling you to split the transactions successfully.
First, you need to Add or Match the transactions. After that, navigate to the Reviewed tab to select the transaction you wish to split.
I'll show you how to do it:
- From the Transactions menu, select the App transactions.
- Pick the transaction to add or match.
- Choose an account from the Category dropdown.
- Hit Add.
I'm including this article that offers strategies to maintain your account in balance, free of errors, and precise: Learn the reconcile workflow in QuickBooks.
If you have any additional questions or concerns regarding your transaction management, add them in the comments below. I'm just a few clicks away to assist.