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srasiegel
Level 2
posted
‎December 12, 2025 07:17 AM
last updated ‎December 12, 2025 7:17 AM

Square Connector App in app store not downloading

My Square transactions were not matching up with my sales in QBO.  I talked with a live expert (actually multiple experts) and was told that I needed to upgrade to the Square Connector app.  I went in and disconnected the original app and went through the steps to get the new app.  I keep getting an "oops, it's not available" and try again later.  Now I have no app connected and it is still not available.  I am supposed to get an email when the issue is fixed, but this has been days, and my square transactions are piling up.  Is anyone else dealing with this and have you heard anything about a timeframe?Oops.jpg

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2 Comments 2
srasiegel
Level 2
‎April 11, 2026 11:07 AM

Square Connector App in app store not downloading

It is now April and I am still waiting for the Square Connector Integration to work properly.  I get nothing but an auto "noresponse" email every couple of weeks with absolutely no progress.  Am starting to look at other bookkeeping software as Quickbooks is really slipping, especially in basic service....

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SIAB
Level 8
‎April 11, 2026 05:19 PM

Square Connector App in app store not downloading

You'll need to use a paid third-party connector. Otherwise, consider purchasing a third-party service to convert your data to another accounting app.

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