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SOARESCUE
Level 1

STOP MAKING SO MANY CHANGES

Can you guys stop making so many changes to the menus? I know you are trying to push your other services and trying to get us to use your banking services, but we use quickbooks online for accounting. We do not pay to have you chuck advertisements at us every time we try to login. Please stop making so many changes or we will be forced to switch to your competitors for our accounting needs. We have already switched from turbotax for the same reason. If it takes me an hour each week to relearn your software every time you make a change, we will stop using it. 

 

Also, "get money in" or "send money out" is childish. I need to know where my invoices are. I need to know where my payroll is. We are small business owners, not kids playing a video game.

3 Comments 3
JaeAnnC
QuickBooks Team

STOP MAKING SO MANY CHANGES

This isn't the kind of experience we want you to have, @SOARESCUE.

 

I can see how convenient it is for you to use the old user interface. For now, it's best to relay your feedback to our Product Development team to improve your QuickBooks Online (QBO) experience. Here's how:

 

  1. Go to the Gear icon and click Feedback.
  2. Provide your feedback or product suggestions.
  3. Click Next to submit.

 

To get updates about the status of your feedback, you may visit the Customer Feedback page.

 

In addition, our support article archives contain informative resources about using QBO.

 

Please don't hesitate to leave a reply below if you have further concerns about using the product. We'll be right here to help you. Stay safe!

entrelac
Level 3

STOP MAKING SO MANY CHANGES

Agreed. The new interface is absolutely dreadful.

 

Efficiency in entries is part of accounting and having to relearn where the functions have moved once a month and now with this major update pushed with zero warning or access to "Classic" view to assist in the transition Intuit Desktop or a competitor software is looking better and better.

NCairns71
Level 1

STOP MAKING SO MANY CHANGES

Agreed. it is insanity!

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