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DeVerteuil
Level 1

subscription renewal

I need to renew my subscription but I have to use two credit cards as the limit on my card is too small to process on one card.

3 Comments 3
Chrea
Level 6

subscription renewal

Where is your company located? You may consider renewing your subscription through a ProAdvisor. You can pay them by a bank transfer later.

Dandie_A
QuickBooks Team

subscription renewal

I see you want to renew your subscription using your credit card, DeVereuil. Let's collaborate to ensure a smooth renewal process so you can continue managing your finances without any interruptions.

 

Currently, our system allows only one credit card per transaction for subscription renewals. This approach helps streamline our billing process and ensures the security of your payment.

 

If you have an alternative account with a different credit card, I encourage you to use that option for your renewal. This could provide a quick solution without the need to raise the limit on your current card.

 

To avoid any potential payment issues, Please make sure that the credit card on the account you decide to use is up-to-date to avoid any processing issues.

 

Once everything is set up correctly, you are ready to reconcile your bank account. For guidance, feel free to check out this article: Reconcile an account in QuickBooks Online. It provides detailed steps on how to address balance discrepancies and alter reconciliations that have already been completed. This should help you navigate the process smoothly.

 

In addition, are you aware that you can arrange a complimentary consultation with our QuickBooks Live Expert Assisted? They can offer personalized recommendations and detailed support on how to handle your QuickBooks Online account, including assistance with reconciliation.

 

If there's anything more I can help with regarding renewing your subscription. Don't hesitate to reply in the comment below.

FishingForAnswers
Level 10

subscription renewal

@Dandie_A  "If you have another account with a different card, you could use that card to renew your subscription."

 

I have to wonder if you realize how ridiculously condescending this answer is in context.

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