cancel
Showing results for 
Search instead for 
Did you mean: 
cnc0513
Level 1

Subscriptions

Can someone give me some information on the subscriptions.  We operate a small company with 10-15 employees.  We have always had "Basic Payroll".  We now Have Quickbooks 2022. We run our own payroll, pay our own Fed and State taxes, File our own 941 returns, print our own W-2's etc.   After going over my intuit accounts I discovered that I pay for 2 subscriptions.  #1 is Quickbooks Payroll Annual Standard $718.50 with tax

and #2 Quickbooks Plus Annual Subscription Pro $588.80 with Tax.   Do I need both of theses?   These charges seem extreme!   I call support and was told that Quickbook Payroll Annual Standard was for the IRS Tax Stuff and that the Quickbooks Plus Annual Subscription Plus was for Finances, Reports, ETC.   I was told I need both of these things.   Is this true or am I getting screwed?     Thank you in advance for any help you can provide!!

6 Comments 6
ChristieAnn
QuickBooks Team

Subscriptions

Hello there, cnc0513.

 

I'll explain the differences between QuickBooks Payroll Annual Standard and QuickBooks Plus Annual Subscription, as well as how they work. I'll also ensure you can manage them properly to organize your data efficiently.

 

The QuickBooks Plus Annual Subscription provides additional features such as tracking income and expenses, creating and sending invoices, managing bills, and tracking inventory. While QuickBooks Payroll Annual Standard covers payroll processing, including paying employees and filing payroll taxes online. If you require this subscription alongside managing your financial data, then the QuickBooks Payroll Annual Standard would be beneficial for your business. 

 

However, if the said payroll account isn't needed on your end, QuickBooks will let you cancel subscriptions anytime you want. As long as you follow the cancellation process, everything will be safe. You can manage or cancel your subscriptions within your QuickBooks Desktop company file or in the Customer Account Management Portal (CAMPs). 

 

Here are the steps to do it:

 

  1. Go to camps.intuit.com.
  2. Under the Products & Services area, find your old payroll subscription, then select Details.
  3. Click Cancel Service and follow the on-screen steps to cancel your payroll service. You’ll receive a confirmation message after.

 

Additionally, I also recommend contacting our QuickBooks Desktop Payroll Support Team. They're the best support group for such inquiries as they can request account information. This way, they'll be able to further review your subscription and make a refund if necessary.

 

In case you need to update your contacts, billing, and login credentials in the future, you can bookmark this article: Change, manage or update your Intuit account with CAMPs. It has complete instructions and resources for things you can do in CAMPs.

 

You can still reach out to me by tapping the reply button below if you need further clarification regarding the subscription, I'd be available to assist, cnc0513.

4Gal
Level 10

Subscriptions

@cnc0513 

Consider upgrading to QB Desktop Enterprise Gold to lower your total cost. You should purchase the new license through a select partner to get perpetual discounts for renewals.

 

Pro+QBD Payroll vs QBD Ent Gold.jpg

 

Another option, consider switching to QB Desktop with a non subscription license + a 3rd party payroll app. You will register your payroll expense as JE manually in QB Desktop.

cnc0513
Level 1

Subscriptions

I have tried to reply to you message twice, but it keeps telling me "Authentication failed"

Any advice?

cnc0513
Level 1

Subscriptions

Hello ChristieAnn.  Thank you very much for your response!  I would appreciate any additional clarification that you can provide.   We are a small company with 10-15 empoyees.  I use Quiuckbooks to process my payroll.  I use the Payroll liability amounts (that Quickbooks generates) to go online myself and pay my Fed & State 941 taxes, Unemployment taxes, ETC.  I use the Federal 941 Quarterly reports (that Quickbooks generates) to file those reports when necessasry.  I print all W-2's and 1099's thru Quickbooks.   I also pay all of my bills thru Quickbooks and use various reports to aid in income tax preparation.  I do NOT generate invoices or track inventory.  My current Quickbooks Payroll Annual Standard yearly subscription is cancelled/suspended because i have not accepted the new fee increase as well as the new per employee charge.  I am currently paying for Quickbooks Payroll Annual Standard ($718.58)  and Quickbooks Plus Annual Subscription Pro ($588.80)  Can you please verify if I need both of these products.  I have called into Customer Support with this question but have gotten very little help.  I am sorry if I am rambling, I just want you to understand how I use Quicbooks so that you can provide me with some helpful information./advice.  I am scared that I have been overpaying for services that I do not need.   Thank you very much for your help!!

JaeAnnC
QuickBooks Team

Subscriptions

I appreciate you for getting back to us, @cnc0513

 

Currently, QuickBooks Desktop (QBDT) does not provide a standalone payroll service. It requires the standard subscription (QBDT Pro Plus) for seamless integration. That said, it's essential to keep both subscriptions to ensure you can run payroll, pay bills, and generate reports.

 

I understand that the recent price adjustment may have raised concerns. It's crucial to note that QBDT Payroll is an add-on service, and it won't function independently without the standard subscription.

 

Furthermore, you can refer to this article if you need to update your payment method for your QBDT subscription and other services: Change your QuickBooks Desktop payment method.

 

Feel free to visit this thread again if you have other clarifications about QBDT subscriptions. I'll be happy to chime in and explain further. Stay safe.

4Gal
Level 10

Subscriptions

@cnc0513 

I have tried to reply to you message twice, but it keeps telling me "Authentication failed"

Any advice?

 

You can use "@" to reply to a specific person.

Need to get in touch?

Contact us