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hopewofford
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

I am also having issues connecting to SVB. Can someone please assist?

hopewofford
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

I am also having issues connecting to my SVB account. Can someone please assist?

SheandL
QuickBooks Team

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

Thanks for bringing this matter to our attention, @hopewofford. I can see the importance of connecting to QuickBooks Online successfully. I'm here to help you resolve this.

 

Firstly, we should check whether your bank is undergoing any website maintenance or server issues, as this can lead to connectivity problems with the bank. To confirm this, I suggest you contact your financial institution or visit their website to see if there is any notification regarding downtime errors.

 

If everything's good on their end, I recommend contacting our support team to investigate this concern further. They have the tools and expertise to know the root cause of this. To do so, here's how:

 

  1. Sign in with your QuickBooks Online company.
  2. In the upper right corner, click on the Help icon.
  3. Select Search, then click Contact Us.
  4. Write your issue or concern and Continue.
  5. Select what support you would like to contact.

 

If you've successfully connected your bank to QBO, you'll need to review the downloaded transactions to ensure their accuracy. You can visit this article for more guidance: Categorize and match online bank transactions in QuickBooks Online.

 

You can always get back to us if you need further help connecting QBO to Silicon Valley Bank by replying to this post. We're always glad to help you anytime.

Ye D
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

Stop replying like that. It's really sad, quickbook doesn't try to solve this issue. You should report this and get you stupid management team to work on it. This problem has been here for a year now. And you are still talking nonsense. This is pathetic, your company is going to lose lots of subscribers.

jrad5
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

This solution, connecting via direct connect pin and username worked for me

jrad5
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

Use the direct connect solution posted above

jrad5
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

This worked for me, thanks for posting!

onetapsoftware
Level 1

SVB recently switched to SVB Go, and I can no longer connect quickbook to SVB. Is there any way to fix it?

Thank you !! Worked wonders

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