Hey there, @magentomaster4-g.
I understand your desire to get a callback. But before I hand you over, I'd like to offer help.
In addition to our phone and chat support, our Community has trained support specialists who can address QuickBooks-related inquiries. Could you please share what you're aiming to accomplish? Any extra details you can provide would be helpful, and I'd be glad to assist you.
In the meantime, you may find our Help Articles useful for guidance on using QBO.
If you'd like to speak with the previous agent, you can request a callback by following these steps:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
You can check out this article for our most updated contact information: Support hours and types.
I'm eager to hear back from you. Just add a reply to this thread if you need anything else with QuickBooks. Have a great day!