Let's request for a desktop site while you access QuickBooks Online (QBO) on your iPad, SPage1980.
When you use an iPad, you can view two QBO versions - web and app. You'll have to activate the Request Desktop Site settings in your browser to see the web version of QuickBooks. Please see the screenshot below for your reference.
If you're seeing a different interface on your end, I'd like to ask for a screenshot of it. This ensures the accuracy of the resolution that we'll be providing you.
Additionally, you may want to learn which QBO mobile app features are supported on your device. To do this, please see this article: Mobile app comparison guide.
If there's anything else that we can assist you with or any other QuickBooks-related concerns, please don't hesitate to let us know in the comments below. We're always ready to help.