Thank you for bringing this to our attention, @Lakewoodelectric. We understand you're experiencing issues with the schedule not loading on your PC. Our engineers are actively reviewing this matter and working to address it.
To assist you further, we recommend that you contact our Live Support team so they can review your account and ensure that it's attached to the report. They’ll be able to provide updates and notify you as soon as the issue is resolved. Here's how:
- Click on the Help (?) icon in the upper-right corner.
- Go to the Search tab, and then in the search bar, type "Contact Support."
- Select the Contact Us button.
- Describe your issue, then choose Continue.
- Select either Chat or Callback as your preferred support method.
Our support team is available during the following hours:
- Monday to Friday: 6:00 AM - 6:00 PM PT
- Saturday: 6:00 AM - 3:00 PM PT
Please don’t hesitate to reply here if you need more help.
