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RM15
Level 2

Thermal printer

I am running QB Desktop Pro 2019 and want to use thermal printer instead of Laser jet for invoices. Can anyone tell what printer to use? 

4 Comments 4
BigRedConsulting
Community Champion

Thermal printer

Thermal printers are in my experience quite rare in business back-office printing. They're usually used for small receipt-like tape. I don't think QuickBooks will work with any of them to print invoices, but am not totally sure.

 

You don't mean an ink jet printer, do you?

RM15
Level 2

Thermal printer

Looking for  thermal printer for my counter to give customers their receipt for items purchased, like ones you get from Home Depot etc. I currently use a Laser jet to do it but want to switch away form all the paper and ink cartridges 

Clark_B
QuickBooks Team

Thermal printer

Hello there, @RM15.

 

Let me provide information about using thermal printer in QuickBooks Desktop (QBDT).

 

Currently the option to use thermal printer in QBDT is unavailable. For now, I recommend exploring third-party applications that offer integration solutions for thermal printers with QBDT. Additionally, you may consider searching the Intuit Marketplace for potential options.

 

I will also include these articles, which provide guidance on resolving printing issues and offer troubleshooting steps for scenarios where you are unable to print or save documents as PDF:

 

 

If you have any concerns about the thermal printer or anything else related to QuickBooks, please tag me in the comment section, @RM15. I'll assist you in any way possible.

RM15
Level 2

Thermal printer

Thank you. I spoke with someone @ QB yesterday afternoon and she said that I can use a thermal printer. SO now I'm confused 

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