Thank you for posting here in the Community and bringing this matter to our attention, @Mike. We wouldn't want you to go through this kind of event.
We have received similar reports about this issue. We suggest you get in touch with our support team so that they can add you to the list of affected users. Our software engineers are working hard to provide a solution, and we will keep you updated via email.
To contact our support team, please follow these steps:
- Sign in to your QuickBooks Online company.
- Click the Help (?) icon and choose Search tab.
- Press the Contact Us button.
- Select a topic to connect with the right expert.
- Enter a short description of your concern and press Continue.
- Choose how you'll want to get in touch with the support.
- Start a chat with a support expert.
- Get a callback from the next available expert.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
In addition, If you need help with managing your business information inside QuickBooks, you can also refer to these articles:
If you have any further questions or concerns related to QuickBooks, please feel free to get in touch with me. I am always here to help you out.