Unable to choose company for QuickBooks Online

I appreciate the troubleshooting steps you've taken to resolve this issue, @hellothisisaus. Let's work together to access your company and enter payments.

Common reasons for login issues is browser problems or selecting the wrong company. Since you've already addressed the former, let's ensure you've chosen the correct company to accept the invitation and process payments.

If the issue persists after verifying the company, I recommend contacting our Payments Support team for further assistance.

Here's how:

1. Access your QuickBooks Online (QBO) account 
2. Select the Help (?) 
3. Go to the Search section and type your concern in the search bar.
4. Click on Contact Us and choose a way on how to reach the live expert:
    

• Callback from a live expert.
• Schedule an appointment.
• Chat with an expert.
   

For guidance on customizing your company's preferences in QBO, refer to this article: Edit your company settings in QuickBooks Online.

While we recommend contacting our Payments Support, feel free to add a comment in this thread for any follow-up questions or other concerns within QBO. Have a great day!