I recognize that this isn't an easy process for you, @account1502. I'll provide some insights and ideas to help you sort things out.
Considering the troubleshooting procedures you've taken, I suggest that we use the QuickBooks Desktop repair tool. This enables QBDT to be restored to the installation state without any additional updates.
Before doing so, make sure to create a backup company file. This allows you to easily restore your data in case you run into errors.
Then, here's how to repair QuickBooks:
- Restart your computer.
- Open the Windows Start menu.
- Select the Control Panel.
- Choose Programs and Features, then click on Uninstall a Program.
- Select QuickBooks from the list of programs, then hit Uninstall/Change.
- Click on Continue or Next.
- Select Repair, then Next.
- Once done, click on Finish.
For more details, see this module: Repair or uninstall QuickBooks Desktop 2022 or 2023.
If you have further questions, you can always reach back out to the Community for support. We'll make sure to respond as quickly as we can. Take the best care!
