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Level 1

Unrecoverable Error 14565 67632

Hi there, 

I am hoping someone can help.

I am getting the error code 14565 67632 on QBDT.

I can no longer backup my company or update it. 

I believe it started with an income and expense graph...


Unrecoverable Error 14565 67632

Thanks for bringing this to our attention, Alana1.


Let me help get rid of this Unrecoverable error you're experiencing when trying to backup or update your QuickBooks Desktop company file.


Since you're unable to update and back your company file, let's try suppressing you QuickBooks by following the steps below:


  1. Right-click the QuickBooks Desktop icon, press and hold the Ctrl key, then select Open.
  2. Open the company file.
  3. Restart your computer. Then re-open it.

Once done, you update QuickBooks Desktop. Please refer to this link for the steps on how to do it: Update to the latest release of QuickBooks Desktop.


Now, you'll want to save a copy of the file on your Desktop and open it. Then, you're ready to create a backup.


If you continue having the same error, please check out this article for additional troubleshooting option. Proceed to solution 2: Fix unrecoverable error in QuickBooks Desktop.

Otherwise, I'd recommend contacting our QuickBooks Desktop Support​. They'll be able to take a closer look and conduct further investigation.


That should do it. Let me know if there's anything I can further assist. It's always my pleasure to help.

Level 1

Unrecoverable Error 14565 67632

Thank you for that.

I am unable to update due to this error whenever the program is attempting to restart. 

I will contact the suggested support!

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