Encountering unrecoverable error could mean that their QBDT closed unexpectedly which happens sometimes when selecting menu option, buttons, or in their case, when trying to apply a vendor credit. There are troubleshooting steps we can take to resolve this.
Before we explore the troubleshooting steps, it's essential to ensure your QBDT is updated to the latest release. This helps in resolving compatibility issues and enhances software performance and secure a backup copy of the company file.
To initiate the troubleshooting process, open QuickBooks with all windows closed.
Here's how:
- Open QuickBooks Desktop.
- From the No Company Open screen, select your company file.
- Press and hold ALT on your keyboard and then select Open. Continue holding the ALT until the file opens. If QuickBooks asks you to sign in, release ALT and enter your password. Press and hold ALT again and select OK.
Proceed to Solutions 2 to 5 in this article if the issue occurs: Troubleshoot Unrecoverable Error XXXXX XXXXX.
Furthermore, if you need a detailed report on your company's expenses and accounts payable, please refer to the article: Customize vendor reports.
The reliability and efficacy of your accounting system are crucial for smooth business operations. It is my priority to ensure you have the necessary resources and support to resolve this issue. If you need further assistance, please do not hesitate to leave a comment below. I'm always here to help.