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wood4
Level 1

update

I'm running QB 2021. No payrol or online backup. I've been informed there's an update waiting. Is this a free update for 2021, or a forced update which will result in new subscription charges for a 2022-2023 version?

2 Comments 2
Tori B
QuickBooks Team

update

Hi there, @wood4

 

Thanks for taking the time to reach out to the Community. 

 

Would you mind sharing a screenshot of the message you're seeing? This way, I can determine what type of update it's requesting. It sounds like this may be offering you to upgrade to 2022-2023. Please know that you do not have to upgrade if you don't want to. 

 

On another note, the message could be referring to our Release Update. However, the newest release update was released in November. We update QuickBooks regularly to give you a better experience and fix issues along the way. 

 

If you'd like to review the latest information about release update 11, check out the help article I've included below. 

 

 

 

I'll be sure to keep an eye out for your reply and look forward to chatting soon. Have a good one! 

Fiat Lux - ASIA
Level 15

update

It a free release update and you will get the same messages until May 2024.

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