Upgrade to Quickbooks desktop pro 2023 with windows 10. Now everything is messed up.

Hello there. I'll make sure to fix your QuickBooks Desktop (QBDT) installation error.

Let's run the repair tool for QBDT for Windows so you can fix the installation error you have and get back to business in no time.

When you get an error when you use, install, or update QuickBooks, our tool hub can help fix the common company file error right away. To do this, you first need to download (if you haven't already) the QuickBooks Tool Hub. For the best experience, we recommend you use Tool Hub on Windows 10, 64-bit. Here's how:

1. Close QuickBooks.
2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. 
3. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
4. Open the file you downloaded (QuickBooksToolHub.exe).
5. Follow the on-screen steps to install and agree to the terms and conditions.
6. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

Once done, run the Quick Fix my program tool to shut down any open background processes QuickBooks uses and run a quick repair on your program. Here's how:

1. In the QuickBooks Tool Hub, select Program Problems.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

In case the error persists, continue troubleshooting by running the QuickBooks Install Diagnostic Tool. For the step-by-step guide, please refer to this article: Repair your QuickBooks Desktop for Windows.

Also, you may want to check out one of our Help pages as your reference to guide you in managing your business growth and transactions using QBDT: QuickBooks Learn and Support. It includes 

Please feel free to leave a comment below if you have other installation concerns or questions about managing business growth in QBDT. I'm always ready to help. Take care, and I wish you continued success.

Thank you for reaching out but I have already ran the tool hub and spent about 3 hours with tech support for another small issue that wasnt able to be fixed, only because I didnt have any more time to spend on it. Now there are several issues: Cannot change view to Hierarchical in customer center, cannot run any A/R reports. Customer list is totally messed up now, jobs in wrong customer, invoices in wrong customer we dont even know where to begin to fix all of these problems. I will reach out to tech support when I can find another 3 to 5 hour block to fix this.

@Dis apointed 

Which QB Desktop year version did you use before upgrading to 2023?

How big is your file size?

I was using QB desktop pro 2021, the file size is about 293,000 KB

Try condensing your file on QB Desktop 2021 before upgrading it to 2023.

Can I expect the same problems with windows 11 as with 10?   I am currently using QB Desktop Pro 2020 and will have to upgrade to 2023?  

How do I condense my file before downloading 2023 ?

@Rdelo 

How big is your file (QBW) size?

My QB file is 419296

It is 419296