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I hear all your sentiments, @Dooda.
I know how important your time and dollar are in running a business. No worries, you're in the right hand. I'll make sure that the state will remove it as soon as possible in your account.
You have an option to remove the state that has no employee assigned to your Intuit Online Payroll account. You can follow the easy steps below:
- Go to the Setup tab on the upper right side.
- Under Business Information, choose Work Locations.
- Select the state, then mark the Inactive checkbox.
- Click Save.
Moving forward, you'll not be charged in that state. For more information about this, click this link: What if I have 10 or more employees working offsite?
If you're still having difficulty, don't hesitate to contact us again. I know you've already called, but our live support team can walk you through your problem via screen share. If you'd prefer to speak to a supervisor, we have one on the floor who'd be happy to assist.
In addition, you may rest assured that your experience has been noted and will be passed on to the management team.
I've attached great articles that you can check out about managing taxes, multistate, and other relevant topics:
If you're in over your head with QuickBooks, don't hesitate to drop me a line. I'm here for you, and I'll be happy to help. Keep safe always, Dooda.
