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co-88
Level 3

Using QBO Ap - tab reverting to company page

Using QBO Ap and today tabs are reverting to company page without notices and work lost.

 

What is going on?

 

Could you please put some focus on this CRAPPY QBO program?

 

Productivity shot once transitioned to QBO from QB Desktop.

 

QBO is the worst part of my everyday at work!

1 Comment 1
AnneMariee
QuickBooks Team

Using QBO Ap - tab reverting to company page

I've got some troubleshooting steps to resolve the issue you're experiencing with the QuickBooks Online Desktop App, co-88.

 

To address this, let's refresh the local app installation on your computer by resetting the app. Here's how to do it:

 

  1. Navigate to Help on the top menu bar.
  2. Select Reset App Data.
  3. Wait for the process to complete. Then, close the app.
  4. Once done, right-click the app. Then, reopen it by choosing Run as Administrator.

 

If the issue persists, I suggest uninstalling and reinstalling the app. For detailed instructions on how to do it, refer to this article: Download and use the QuickBooks Online desktop app.

 

I'll also include this article on troubleshooting common errors in the QuickBooks Online mobile app to assist with signing in or upgrading: Fix common errors in the QuickBooks Online mobile app.

 

Let me know how the troubleshooting goes in the comment section below, co-88. I'll be around to assist you further.

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