I recently switched my QB desktop to a new computer. I backed up my QB file to an external drive before I moved to the new computer. I noticed that my pdf attachments are no longer on my vendor file. How do I get my pdf attachments back for my vendors? I have hundreds of vendors and would hate to have to scan and attach all of those documents
Solved! Go to Solution.
Hello, kimichap.
Let me share some insight as to why the attached document you've backed up is missing.
At this time, QuickBooks backup functionality does not include Attached Documents. We advise our users to manually back up the Attach folder, which can be found in the same location as your QuickBooks company file.
In your situation, I suggest you paste the Attach folder into the same location as your restored company file. This should ensure that all the relevant attachments are available and accessible for your records.
Here's how:
I found this helpful article that might be able to help you out. It discusses what to do if your attached documents go missing in QuickBooks Desktop: QuickBooks Document Center: FAQs and common issues.
Let me know if you need any further assistance with this or any other related matter. I am always here to help you out in any way I can. Have a great day!
QuickBooks stores the attachment files in a separate subfolder called 'Attach' within the same folder of the QBW file.
Let me know if this helps.
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Hello, kimichap.
Let me share some insight as to why the attached document you've backed up is missing.
At this time, QuickBooks backup functionality does not include Attached Documents. We advise our users to manually back up the Attach folder, which can be found in the same location as your QuickBooks company file.
In your situation, I suggest you paste the Attach folder into the same location as your restored company file. This should ensure that all the relevant attachments are available and accessible for your records.
Here's how:
I found this helpful article that might be able to help you out. It discusses what to do if your attached documents go missing in QuickBooks Desktop: QuickBooks Document Center: FAQs and common issues.
Let me know if you need any further assistance with this or any other related matter. I am always here to help you out in any way I can. Have a great day!
from the old computer, how do I get the attach file over to the new computer?
WOOHOO, IT WORKED!! I went to the old computer and opened the old QB app, went to the company file, and found the attach folder. I copied that folder to my external hard drive and then I went to my new computer and opened QB company file and copied the attach folder to the current attach folder, and opened. I then went to doc center and clicked missing files? and clicked repair and voila I have my vendor attachments back! Thank you, thank you!
Good afternoon, @kimichap.
Thanks for chiming back in and giving us updates.
I'm glad my colleague was able to provide you with the details you needed to resolve your issue.
Feel free to reach back out if you have any other questions or concerns. Bye for now!
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