Welcome here to the Community, beth. We can void the check in the Expenses section and create a vendor credit to clear the liabilities. Let me provide you with the steps below.
Here's how to void a check:
- Go to the Expenses section.
- Select All Sales.
- Locate the check you want to void.
- In the column on the right corner, click on the dropdown menu and choose the Void option.
Here are the steps to generate a vendor credit:
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- In the left corner, click on +New.
- Under the Vendors section, select Vendor credit.
- Input the specific Category or Item details related to the credit.
- Click Save and close when finished.
Now we can apply a vendor credit toward any open or future bill. When you’re ready to use the credit, here’s how:
- Select + New.
- Select Pay bills.
- Select a bill for your vendor from the list. You'll see the available credit with this vendor in the Credit Applied field.
- Complete the rest of the fields like you normally do.
For your complete guidance on how to record a refund or credit from a vendor in QuickBooks Online, open this article: Enter vendor credits and refunds in QuickBooks Online.
Moreover we can check out this resource on how to document voided checks in QBO: Record voided checks in QuickBooks Online.
Before we wrap up, I suggest you explore QuickBooks Live Experts to streamline your accounting, maintain precise financial records, and access professional support. This could free up valuable time, allowing you to concentrate on expanding your business.
The steps provided should effectively guide you in voiding checks and issuing vendor credits in QuickBooks. If you need further clarification or assistance with any step, please don't hesitate to ask here in the Community. Have a nice one.