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ToddAndMargo
Level 4

Volume Shadow Copy Service

Does anyone know if you can back up an open Quickbooks Enterprise (latest version)  *.QBW file with Volume Shadow Copy Service (VSS)?  My customer likes to leave his Quickbook running 24/7 and it causes havoc with his backup.  I can add VSS to the backup, but before spending the programming time, I'd like to know if it works.

Solved
Best answer November 07, 2025

Best Answers
SIAB
Level 7

Volume Shadow Copy Service

QB Desktop doesn't support VSS.

View solution in original post

4 Comments 4
Tori B
QuickBooks Team

Volume Shadow Copy Service

Hey there, @ToddAndMargo.

 

How are you doing today? I hope all is well. 

 

QuickBooks has its own built-in backup features and requires a crash consistent state to ensure data integrity, which can be achieved by closing all users out of the file. 

 

When a file is open, it's in an inconsistent state, and a VSS backup might miss critical data that is still being written to the file. When data is missed, it can cause data corruption. 

 

For a list of recommend networks for QuickBooks, check out: Recommend networks for QuickBooks.

 

To create a local back up:

 

  1. In QuickBooks, go to the File menu and select Switch to Single-user Mode.
  2. Go to the File menu again and hover over Back up Company. Then choose Create Local Backup.
  3. In the window, select Local Backup and then Next.
  4. In the Local Backup Only section, click on Browse and select where you want to save your backup company file.
  5. Set the number of backups you want to keep. This is optional.
  6. This runs a test to make sure your backup file is in good shape before you save.
  7. When you're ready, hit OK.
  8. Tap on Save it now and Next.

 

Please don't hesitate to let me know if you have any additional questions or concerns. Take care! 

ToddAndMargo
Level 4

Volume Shadow Copy Service

Please answer the question I actually asked.

SIAB
Level 7

Volume Shadow Copy Service

QB Desktop doesn't support VSS.

ToddAndMargo
Level 4

Volume Shadow Copy Service

Hi SIAB,

Thank you for answering the question I actually asked.  You saved me a lot of time!

 

-T

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