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OCneil-mabini
June 16, 2021
Question

Web Connectors on Windows Virtual Desktop

  • June 16, 2021
  • 2 replies
  • 8 views

We had a question about web connectors on Windows Virtual Desktop. For shared desktop scenarios, such as WVD, is it mandatory to install the web connector for each user login on the system? 

2 replies

Rose-A
Rose-A
Level 10
June 16, 2021

I'd be glad to provide some information on how Web Connectors work in QuickBooks Desktop, OCneil-mabini.

 

You don't need to install the Web Connector for each user login on the system. As long as it's installed and configured to where the main company file is located, users can access the program and the company files without any problem via multi-user mode.

 

To know more about Web Connectors, check out the following pointers below. These will give you more insights about how to add and delete an app as well as steps to resolve common connectors error in QuickBooks:

 

Set up QuickBooks Web Connector.

Fix common Web Connector errors in QuickBooks Desktop.

 

Please feel free to post any other questions you have below, I'm here to ensure your success. Thanks for coming to the Community, wishing you all the best!

O
OCneil-mabiniAuthor
June 17, 2021

I see, however, the QuickBooks files are all located on the same machine that they are remoted into. We installed the web connector on one login, but it doesn't show up on the other logins. This is an Azure VM that they all use at the same time.

R
ReymondOModerator
Moderator
June 17, 2021

Good day, @OCneil-mabini.

 

If you are using QuickBooks in Multi-user mode, then make sure to download and install the Web Connector app on every workstation in the network that needs to exchange information from third-party online applications.

 

In case you encounter any Web Connector error in the future, here's how to fix it: Resolve common Web Connector errors in QuickBooks Desktop.

 

I'll be here if you have other questions. You take care and have a great day!

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
June 17, 2021

@OCneil-mabini 

Web Connector should be available on the same machine where QB DBMS runs.

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