What are the features that TSheets provides that QuickBooks itself does not?

Your confusion ends here, @lmstone.

Allow me to fill you in on everything about the TSheets features.

QuickBooks Online (QBO) has a basic time tracking feature called "single and weekly timesheets." However, TSheets has other features to offer that aren't available in QBO, such as allowing you and your employees to track time on-the-go.

As a sole practitioner, you can utilize the time tracking feature offered by QBO. But if you want to manage your employee's time automatically, you can integrate TSheets to QBO.

You might want to check this article for more details: TSheets and QuickBooks Online integration FAQs.

Please feel free to keep in touch with me here for all of your QuickBooks needs, I want to make sure this is taken care of.

Thanks for the reply.  I regret that TSHeets Support has been less than helpful, with three hangups in the queue (never answered) and one call drop while on hold with a support person while doing a screen share.

I have two questions around TSheets.  First, I'm trying to determine if I even need it.  Second, I'm trying to find a solution to what looks to me like a bug.

As a sole practitioner, I bill out at three different labor rates.  TSheets make this easy. Not sure I can do this with QBO's Time Tracking, which seems to use a payroll-based rate for each biller (LLC, so no payroll).  I can't test drive this in QBO either to try to answer my own question with TSheets connected to QBO.

Second, TSHeets has a problem with customers that have subsidiaries: You can't assign billable time to the parent company.  If there is a setting to fix this, or a workaround, that would be great.  To recreate this problem, you can do the following:

1. Create a customer called Company A in QuickBooks, sync to TSheets, and now I can bill time against Company A no problem, approve and export the time back to QBO.
2. Create in QBO a new customer called Company B as a subsidiary of Company A, sync to TSheets and now I can bill time against Company B.  But, I can no longer bill time against Company A.  TSheets shows a folder icon next to Company A and won't let me select Company A when I go to use the Time Entries dialog.

If anyone reading this has a solution/workaround, I would be grateful.

Thanks,

Mark

Welcome back @lmstone,

I’m happy to help clarify your questions about TSheets. Let’s start by answering the second question first. TSheets is working as designed. When you have a parent company with sub-jobs, you must pick one of the sub-jobs when tracking time to the customer, there isn’t an option to track directly to the parent company.

To answer your first question, TSheets is designed to manage employee’s time tracking, from anywhere. If you have no employees, and you are the only person tracking time, even at different rates, you probably don’t need TSheets.

I’d like to try to help you find the right solution for your situation. Is there a scenario where you would be one customer, all 3 different rates? Could you simply use the invoice option in QBO?

Let me know what you think. I’ll be looking for your reply.

Take Care!