Hi @isaiahdb02. Are you seeing any specific error messages when you try to send them aside from the draft status? It would also be very helpful if you could provide a screenshot. When an estimate is in draft status, it means the workflow hasn’t been fully completed yet.
It’s worth noting that the draft label is specific to the QuickBooks Online mobile app. If you were using the web version on a computer, you wouldn't see a draft status. Instead, estimates that haven't been sent would simply show as Undelivered.
Delivery issues often occur if the customer's email address is invalid or has a typo. Please double-check the email address on the estimate to ensure everything is correct. If the details are correct, try signing out and signing back into the app. This often forces a fresh sync which can push drafts through so they can be sent.
If the details are correct, please log out and log back in. Then, press F5 (or Command-R on a Mac) to refresh the page. You can also open your company in an incognito or private window and send the estimate from there. This bypasses stored browser data and often resolves the issue immediately.
If the issue persists, you can uninstalling and reinstalling the application. This ensures you have a fresh start with the latest bug fixes and security updates. Alternatively you can open your account using a mobile browser. Then, send your estimates from there.
We encourage you to reach out in this thread if you have any additional feature concerns or questions about effectively managing estimates in QuickBooks.
