Welcome to our Community forum, mtamis. It's great to have you here as one of our newest members. Let's work together to resolve the error message so you can continue editing your company name seamlessly.
This error occurs when the browser is overloaded, preventing you from saving your edits. Start by accessing your account with an incognito or private browsing window, which provides a fresh session free from cookies, history, or cached data.
Please use the following keyboard shortcuts specific to your browser type:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
If the private browsing session works without issues, the next step is to clear your browser's cache to reset the system. This action refreshes the browser and helps resolve any lingering problems. Ensure to perform this on supported and updated web browsers recommended for the best performance with QuickBooks.
However, if the same thing happens, I recommend contacting our live support team. They have the tools and resources to look into the problem further.
Additionally, could you clarify what you mean by QB changing the company name? Any details or information you can provide would be greatly appreciated.
Finally, here are some articles to help you manage sales activities, change settings, enable features, and personalize your sales forms:
For further questions about editing your company settings or managing sales activities, comment below. I'll respond as promptly as possible.
