Hi there, mythreeboys. Sometimes, cache-related issues can cause your QuickBooks to load incorrectly. I recommend going through some basic browser troubleshooting steps to resolve in logging in to your account.
There are some reasons to consider why the error 504 Gateway Timeout occurs:
- Overloaded server or slow internet
- Network issues causing communication delays between servers
- Website downtime or expired domain
Let's start by refreshing your QBSE app to update your data.
For iOS:
- Go to Settings, then tap General.
- Tap iPhone Storage, then tap the QuickBooks-Self Employed app.
- Tap Offload App.
- This will free up the storage without deleting your app's documents and data.
For Android:
- Go to Menu ☰, then tap More Options ⋮.
- Tap Settings, then Refresh Data.
- Tap YES to confirm.
As a work around, visit the QuickBooks Self-Employed website and log in with your credentials. This way, you can conveniently manage your account from any device with internet access, ensuring seamless access whether you're on your computer or mobile.
You may also change your password to keep it updated every month.
If the problem continues, please let us know, and we can explore further solutions together.
