Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I can help you determine Intuit Data Protect's (IDP) most recent version, ormic.
You can check the latest version of IDP by checking on the Help menu and see whether there's an Update Now tab. If there isn't, it means you're using the latest version.
For more information about IDP, check out this link.
I'll also add an article to help you send individual or batch emails to your customers: Email sales forms, invoices, and statements in QuickBooks Desktop.
Comment below if you have additional questions about IDP. I'm always here to help. Have a great day!
I have the same question since you didn't answer mine.
When I right click the green IDP icon in my taskbar and select "about IDP" I get a window that says I have version 1.70.21.5000 from 2022. The "Update" button is not grayed out; when I click on it I'm asked if I want to update, I click yes and nothing happens. Same thing occurs when I run IDP from within QB desktop.
1. What "Help" menu? On QB desktop?
2. I've been to your link. Doesn't address my issue.
3. What is the latest/current/suggested, etc., etc. version of IDP we users are supposed to have??????????????
I called QB yesterday and was told this is a known issue that should be solved by the end of the month.
You sure you work for the same team?
Hi there, @ormic.
I understand how important it is to back up your company file using Intuit Data Protect's (IDP) latest version. I appreciate you contacting our QuickBooks support team to investigate this issue. It has been confirmed that the update for 2024 will be released by the end of the month.
We can still update your IDP right now, and I'm here to assist you with the workaround. Make sure also to update QuickBooks Desktop to the latest version. You can also find the Help menu in the top bar menu on QuickBooks Desktop. We'll need to update IDP via the OCD folder.
Here's how:
Intuit Data Protect automatically backs up your files, but you can also manually back up your files and folders after updating your IDP.
Let us know if you have further concerns about Intuit Data Protect updates. The Community is always here to provide you with the best solutions.
Thanks, Mark. I might just for the end of the month.
It's pretty frustrating to be told IDP needs an update, then follow the steps to do so and nothing happens...no error message, etc.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here