Hi there, Kenergy. When importing time activities using the Import Data feature in QuickBooks Online, the correct date format to use is MM/DD/YYYY standard.
If you're using the correct date format but still encounter the same error, I recommend contacting our live support team for further assistance.
Our expert can guide you in real-time, investigate, and review your account settings to help resolve them effectively. Here's how you can get in touch with them:
- Go to the Help icon, then select the Search tab.
- Hit the Contact Us area below.
- In the box provided, please share your experiences when you import your time activities.
- Click Continue and then choose the Callback option.
To ensure a smooth experience when importing your time activities, refer to this article: Import data using Spreadsheet Sync.
If you have any further questions, we're always here to help.
