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art27
Level 1

What is the email to submit complaints?

Need to send complaint to QB Online Payroll for their new policy to take my money for taxes when I process a paycheck, hold on to it therefore generating interest that QB keeps, and then pay the taxes when due. Sounds like a ripoff to me - just want to complain to them but can't find email to submit my concern.

2 Comments 2
Jeff_S
QuickBooks Team

What is the email to submit complaints?

Hello there, art27.

 

You can submit feedback by following these steps:

 

  1. Go to the Gear icon and select Feedback.
  2. Type in your comments or product suggestions.
  3. Click Next to submit feedback.

 

Refer also to this article for detailed information about the changes that have been made to QuickBooks Online Payroll:  Changes with automated tax withdrawals in QuickBooks Online.

 

If you have further questions related to QuickBooks Online Payroll, feel free to reach out again. I'm always here to help.

art27
Level 1

What is the email to submit complaints?

Ok, I'll do that.

 

By the way, did you shorten my post? I seem to recall submitting a much more verbose version expressing my outrage at this new move to supposedly help us, which only helps you make more money off of us.

 

Thanks,

 

Art

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