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I appreciate your loyalty to QuickBooks, @gholmann. I'm here to share more insights about the Payroll Service Customer Asset account.
The Payroll Service Customer Asset account is used for tracking or clearing tax credits in QuickBooks Desktop (QBDT). Altering the wages or taxes may generate a tax credit (an overpayment) that'll be applied to your future payrolls. You can check out this article for more hints about clearing balances in this account: Record tax credits to QuickBooks affecting reports and asset accounts.
On the other hand, if you notice irrelevant records under this account, you may contact support to look into your account and verify this further.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Choose a way to connect with support.
For your convenience, you can reach out to them during their business hours. Check out the details here: Contact QuickBooks Desktop support.
On the other hand, you can get more hints while working with your payroll entries in the future by browsing the topics from this link: QBDT help articles.
It's my pleasure to share these details with you today. If you have follow-up questions about your accounts, let me know by leaving a comment below. I'm always here to help. Have a great weekend!
