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sharonvillafusio
Level 1

When i add a bill the category downdrop does not have any option anymore (did last time) ?

 
2 Comments 2
Misty27
Level 2

When i add a bill the category downdrop does not have any option anymore (did last time) ?

They seem to be having technical problems right now. There are a lot of post being made this morning lol

KayePe
QuickBooks Team

When i add a bill the category downdrop does not have any option anymore (did last time) ?

Please note that there's an ongoing investigation about the drop-down not working, Sharon. Rest assured; our product engineers are now working on a fix.


Our product engineers are actively working to resolve this issue. We advise contacting our Online Team support to ensure that you are listed as one of the affected users. Once added, you will receive email notifications regarding further updates on this concern. Here's how:
 

  1. In your QuickBooks, click Help (?).
  2. Select either of these tabs:
  • Assistant tab and select Talk to a human.
  • Search tab and click on Contact Us to connect with a support expert.

 

contact support.png

 

Moreover, by simply emailing your receipt of a bill to QuickBooks, you can effortlessly automate the extraction of information and make a transaction for your prompt review.


Don't hesitate to reply to this post for further questions regarding managing your bills using QBO. I'm here to assist. Take care!

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