When I add or change an email address when sending a remittance advice, it permanently changes the email addresses for the supplier. How do I stop this?
Thanks Ailene. Just to be clear, manually editing the email address when sending the remittance is not the issue, the problem is that the edited email address then becomes the default for the supplier. You then need to go and manually edit the default supplier email back to the original.
In QuickBooks Online (QBO), whenever you edit a supplier's email address, it will use it as the default address moving forward. At this time, the option to add an alternate email address for vendors is unavailable.
I can see how this would be handy if you have vendors with multiple email addresses that they use. With that said, we'll keep this in mind.
In case you missed it, I suggest you visit this page: The QuickBooks Blog. Each month, it lists new features and improvements to QBO. For October, we've added support for some 3rd party apps that you can sync to your company.
Any other questions in mind? Place them below, and I'll take care of it.