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hoellerphotography
Level 1

When I create a new invoice, it keeps adding Apt 6 after my address for some reason. It just started happening; it never did before.

 
1 Comment 1
Jovychris_A
Moderator

When I create a new invoice, it keeps adding Apt 6 after my address for some reason. It just started happening; it never did before.

To understand why Apt 6 appears after your address, @hoellerphotography, you can review the invoice's address saved on file.

 

To clarify, is the Apt 6 a location, additional details, or a custom field? Are you viewing this from the invoice's Edit tab? Whichever its origin, start by clicking right on the Invoice window's Edit company link to review the Company address and Customer-facing address field to see if Apt 6 was included. If it is, ensure to remove it and click Save.

 

However, if you're not seeing the Apt 6 from the addresses' fields, I recommend clearing your browser's cache. This way, we can determine if the issue is browser-related.

 

Alternatively, you can try using QuickBooks on other supported browsers to improve your experience while navigating the system.


This article can be helpful while navigating invoice utilities and functions:
Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

For assistance with bookkeeping or navigating QuickBooks, reach out to our QuickBooks Live Experts. They provide personalized support tailored to your business needs.

 

Remember to click the Reply button and leave a comment if you need more help so we can assist you.

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