cancel
Showing results for 
Search instead for 
Did you mean: 
Marilyn45
Level 1

When I go to access my company, the file states search index, but I can't access it

I have lost my last 2 quarters of payroll, and need to find it in my Quick Books--it'll take me a week to

add it again with over 100 employees.

2 Comments 2
BigRedConsulting
Community Champion

When I go to access my company, the file states search index, but I can't access it

Payroll transactions within a company file just don't go missing.  I suspect you're not opening the company file where the transactions were created.

Maybelle_S
QuickBooks Team

When I go to access my company, the file states search index, but I can't access it

Hello there, @Marilyn45.
 
I can see here that you’ve posted twice in which is the duplicate post:  https://quickbooks.intuit.com/learn-support/en-us/other-questions/can-t-access-former-payroll-quarte....
 
You can refer to the resolution provided by my colleague.
 
If you need further assistance while working with QuickBooks, you can always drop a comment below. Have a great day ahead.

Need to get in touch?

Contact us