When I print the invoice, it doesn't print all the information?

I am available to help you troubleshoot your browser settings to ensure your sales forms print accurately and retain all details, Honey. I'll provide the process below.

To resolve the issue, start by accessing your account in a private or incognito browser window, as problems like missing columns in printed sales forms may be due to cached data. Clear your cache and cookies to eliminate old data interference and ensure your browser is updated to the latest version for optimal compatibility.

For your convenience and to save time, please utilize one of these keyboard shortcuts:

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + N

Before you print your invoice, utilize the preview button to check if the issue is related to your printer or QuickBooks Online (QBO). Should the problem be with your printer, refer to the following helpful article: Fix QuickBooks Online printing issues on browsers for Windows.

Furthermore, I've included articles that will deepen your knowledge of the different actions you can take with your invoice transactions:

• Set up and send progress invoices in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QuickBooks Online

Did you know we offer a complimentary consultation with our QuickBooks Live Expert Assisted service? Our team excels at making financial management easier and providing tailored guidance that's specific to your business needs. Enhance your financial outlook with just one click.

You can freely visit our Community Forum if you require more questions and clarifications about printing or managing your invoices inside QuickBooks. As always, please tag us within your post or click the Reply button below, and I'll assist promptly.

Disclaimer: I've updated my response to offer more clarity on the troubleshooting process.

I started having issues tonight with printing all the info, mine is not showing description or amount now. I've tried everything that I've seen suggested from searching: clearing cache, incognito, different browser, deleting templates & creating new ones....nothing is working

Greetings, imjmieslv72. Your efforts in going through the troubleshooting steps are much appreciated.

It seems you've posted twice in the Community forum about the issues with printing your invoices, which my colleague Jayson_E already answered. 

To view the response, check out this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-invoice-not-showing-all-the-act...

I've compiled a set of guides to help you email or print multiple invoices and record invoice payments:

• Email or print multiple sales forms in QuickBooks Online
• Record invoice payments in QuickBooks Online

Have more questions about printing invoices or managing sales activities? Visit our Community Forum for expert help. Our team is ready and waiting to provide all the support you need.