I have used QuickBooks for many years and used the online version now for quite some time. Probably around 3 years ago, reminders on the Reminders List stopped reflecting when they were fulfilled or ever showing they are fulfilled at all. I have chatted with QuickBooks reps via the chat feature, spoken with them on the phone, and exchanged emails regarding this issue. In all of this time, they have never helped me or fixed the problem. This makes the Reminders List nearly useless. I used to be able to actually look at this list and see if I missed receiving a bill that month or missed recording a payment to a credit card, etc. Now, I have 173 pages of reminders showing on my Reminders List, and most have been fulfilled. I would have many more pages if I didn't manually go through occasionally and tell QB to "skip" some of the dates that called for action. It is very annoying that something that once worked so well is somehow not being fixed. Do other business not utilize the Reminders List? Surely this is a problem for more than just me?
