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tinsleywoodworking
Level 1

When using the mobile app. I cannot add an invoice the app keeps flicking from page to page. Without me touching it.

 
1 Comment 1
EduardA
QuickBooks Team

When using the mobile app. I cannot add an invoice the app keeps flicking from page to page. Without me touching it.

You can close and restart the app or restart your device itself, Tinsley, as this can often resolve temporary glitches. If the flickering continues, you can refresh your data on your mobile device or update the app. Let me guide you through refreshing your data to ensure you're able to continue working with your invoices on the app.

Here's how to do it on iOS:

1. Go to Settings, then tap General.
2. Tap iPhone Storage, then tap the QuickBooks Online app.
3. Tap Offload App to free up the storage without deleting your app's documents and data.

Here's how to do it on Android:

1. Go to Menu ☰, then tap More Options ⋮.
2. Tap Settings, then Refresh Data.
3. Tap YES to confirm.

Furthermore, I wanted to share this material to help you receive invoice payments using the app: Receive an invoice payment using the QuickBooks Online mobile app.

Should you need further assistance with the QuickBooks Online (QBO) mobile app, feel free to drop a comment anytime, as the Community is here for you 24/7. Have a wonderful day!

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