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kmetzger1
Level 1

Where can I send a potential phishing email send to a client that looks like it came from QB?

A client received an "Estimate" which we did not send and the numbers don't match our estimate numbers, but it is very close to our estimate format and sales numbers. Would like to bring it to someone's attention with QB security.

1 Comment 1
MichaelaS
QuickBooks Team

Where can I send a potential phishing email send to a client that looks like it came from QB?

Thank you for notifying us about suspicious emails, kmetzger1. It helps keep everyone protected.

 

You can report to the Intuit Online Security Center by selecting "Contact Us," going to "Security," and clicking the "Email security@intuit.com" button to submit your report.

 

Please be aware that Intuit will never ask for personal information, offer a fix in exchange for payment, send attachments involving financial requests, or send emails requesting your credentials, card information, or employee details. All official Intuit websites end in intuit.com (Examples include quickbooks.intuit.com, e3.intuit.com, and click.notifications.intuit.com.)

 

Protect and prevent yourselves from receiving a phishing attack by doing the following:

 

  • Install antivirus software and ensure to keep it up to date.
  • Ensure you use a modern browser and keep it up to date.
  • Keep your operating system and any critical programs up to date with the latest patches. These updates are frequently security-related.
  • Do not respond to emails asking for details about your account, password, banking, or credit card information.
  • Do not open any attachments that claim to be software updates. We will never send software updates via email. It is best to avoid opening attachments unless you know the sender.
  • Please ensure you have strong passwords on your computer and your payroll files.
  • Never share your passwords with anyone.
  • Also, check our security tips to help you become aware of how to avoid scams.

 

Please refer to this article for detailed information: Identify suspicious activity, phishing scams, and potential fraud.

 

I'll also share an article on how to protect your account and explain how we keep your data secure: How We Keep Your Data Safe.

 

Please keep in touch if you have any concerns about phishing emails. We are here to ensure that you have the coverage you need.

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