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BWUser
Level 1

Which to upgrade first Windows 10 or QB Pro Plus 2021

I am trying to help my employer with a question regarding an upgrade he would like to do. He is currently running Windows 10 64bit and Quickbooks 2021 Pro Plus Desktop edition. We have searched but do feel comfortable knowing the upgrade path. We are being prompted by QB everytime we start it to upgrade to the newest version. But the newest version doesn't run on Windows 10. So, should we upgrade to Windows 11, then without attempting to use QB, install the QB newest version? If so will the newest version (2024 I believe it is) open our current Quickbooks file without issue? Thanks for the help.

2 Comments 2
JanbonN
QuickBooks Team

Which to upgrade first Windows 10 or QB Pro Plus 2021

Hello there, @BWUser.

 

Since QuickBooks already prompts you to upgrade your windows, it would be best to upgrade your operating system first. Please check this article for the requirements: System Requirements for QuickBooks Desktop 2024.

 

Before upgrading, it's important to make a copy of your company files to ensure your data is secure. This will help avoid any potential data loss or corruption during the upgrade.

 

To upgrade, please follow these steps: 

 

  1. Start by going to this link: QuickBooks Desktop Manager.
  2. Fill in the details needed and click Search.
  3. Click Download.
  4. Read the QuickBooks License Agreement. Then, click Let's get started.
  5. Enter the license number to look for your QBDT 2024 and select Search.
  6. Pick the email address you use to receive OTP. Once received, enter it in the dedicated field.
  7. Locate your QBDT 2024 and click Install.
  8. Once done, select Open QuickBooks and activate it.

 

Additionally, please check this article for the new features of QBDT 2024: What’s new in QuickBooks Desktop 2024.

 

Let us know if you have other queries about upgrading your QuickBooks. We'll be here to lend a hand.

4Gal
Level 10

Which to upgrade first Windows 10 or QB Pro Plus 2021

@BWUser 

Login to your CAMPS and find your license for QB Desktop 2022. You should install QB Desktop 2022 on your Win 10. I can say Win 10 is more stable than Win 11 for running QB.

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