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Level 1

While input invoice, the messages "Error Loading" and "An unexpected erro occured while accessing or saving your data." Pop up and we fail to input any invoice entry.

 
2 Comments
QuickBooks Team

Re: While input invoice, the messages "Error Loading" and "An unexpected erro occured while acces...

These errors are already escalated to our Technical Team, joylamsihk.

 

We are currently testing a fix for you. Once this solution becomes available, we will let you know through email. To receive an update, please give us a call. We'll add your company details to the list of the affected users. This way, you'll be notified when we roll out the permanent fix.

 

Here's how to get our contact number:

  1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Click the Running your business in QuickBooks topic.
  4. Select the Invoicing sub-topic.
  5. Scroll down and click the Get Phone Number button.

I appreciate your patience on this. Please let me know if there's anything else you need.

Level 1

Re: While input invoice, the messages "Error Loading" and "An unexpected erro occured while acces...

Same problem - when first opening the app, or first trying to go to an invoice. Have to restart the app to make it work. 

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