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cm945
Level 1

Why are help channels all closed

Sent me an email to contact them but all help channels are currently closed. Its Tuesday at 10:39am why is Quickbooks not available to their customers.
1 Comment 1
Angelyn_T
Moderator

Why are help channels all closed

Hi there, . 

 

I want you to know that this issue was already been submitted to our engineers, and they're actively working to get for resolution as quickly as possible. Once everything is settled, you'll be able to connect with our live agent during their business hours: Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT and, any time, any day for QBO Advanced.

 

Alternatively, you can share your concern here in the Community so I can address them for you immediately.

 

You can also check out the topics from this link for more tips while working with QuickBook in the future: Find QuickBooks help articles, Community discussions with other QuickBooks users, video tutorials, a....

 

Please feel free to leave a comment below if you have any additional insights about your concern. I'll be right here to provide additional assistance. Keep safe!

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