Hi there, .
I want you to know that this issue was already been submitted to our engineers, and they're actively working to get for resolution as quickly as possible. Once everything is settled, you'll be able to connect with our live agent during their business hours: Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT and, any time, any day for QBO Advanced.
Alternatively, you can share your concern here in the Community so I can address them for you immediately.
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