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Hi there, J. B. Mercer.
Let's check a few things to make sure the logo is saved successfully. First, your logo must meet the following requirements before uploading it to QuickBooks Online:
Second, open the logo with Paint (or Preview on Mac) and re-save it as a .jpg file using a different file name. Once saved, upload the logo one more time.
Lastly, you also need to make sure that it's not hidden in your invoice templates. Here's how:
Keep me posted if you have other questions. I'll get back here to help you again.