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FEP1968
Level 1

Why do I keep getting text messages with Merchant Service Center Codes%3F%0D%0A

I keep getting text messages with Merchant Service Center Codes when I try to run a credit card.  It's highly annoying.  Can I reduce the frequency of requests for codes?

2 Comments 2
katherinejoyceO
QuickBooks Team

Why do I keep getting text messages with Merchant Service Center Codes%3F%0D%0A

Hello there, @FEP1968

 

I know that receiving codes through text from Merchant Service Center isn't ideal for you. 

 

Merchant Service Center sends transaction result codes with e-commerce when processing payments. May I know what specific codes you're receiving every time you process credit card payments? 

 

You can check this article and see which of the codes matches what you've received: Transaction result codes with e-commerce.

 

You also want to visit this link should it be an error code when processing transactions

 

For future reference, read through this article to learn more about the Do's and Don'ts when processing credit card transactions: A quick guide to Credit Card processing. It helps and protects you from losing your merchant account and/or being fined.

 

Post some more if you have additional questions. I'm always around to be your guide. 

katherinejoyceO
QuickBooks Team

Why do I keep getting text messages with Merchant Service Center Codes%3F%0D%0A

Hi FEP1968,


Hope you’re doing great. I wanted to see how everything is going about the Merchant Service code you're getting yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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