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PNAHoldingsInc
Level 2

Why Does QB absolutely Suck and Why do they hate their customers? For example, it is Sunday and I simply want to log into my account and do my books, but QB won't let me

I hate this company. I can't log in because this shit box Company won't send the verification email... so i can't do my books.

4 Comments 4
ChristineJoieR
QuickBooks Team

Why Does QB absolutely Suck and Why do they hate their customers? For example, it is Sunday and I simply want to log into my account and do my books, but QB won't let me

Wanting to manage your books on your own schedule is essential for accurate records, PNAHoldings. I will assist you through addressing the verification email issue and provide alternative steps to ensure you can access your account as soon as possible.

 

First, we can check whether your email provider has experienced service interruptions or delays that could affect email delivery. These issues can obstruct essential messages, like verification emails, from getting to your inbox when you need them.

 

We'll also need to check your spam and junk folders. Sometimes, email systems automatically filter messages they identify as unsolicited or unfamiliar into these folders. 

 

If the issue persists, we can use a private window to sign in to your QuickBooks account. If this option works, we can clear the cache from your regular browser.

 

Here are the shortcuts to incognito browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Microsoft Edge: press Ctrl + Shift + N
  • Firefox: press: Shift + CTRL + P

 

Furthermore, we can read this article about sign-in issues in QBO: Why can't I sign in to my account?

 

Additionally, save these resources that help you personalize your QBO account according to your needs to enhance your understanding of our platform's functionalities that suit your business operations:

 

 

If you encounter any further issues or have more questions, we're here to help you thrive in managing your financial needs. We wish you a successful and productive week ahead with QBO. Take care!

PNAHoldingsInc
Level 2

Why Does QB absolutely Suck and Why do they hate their customers? For example, it is Sunday and I simply want to log into my account and do my books, but QB won't let me

It's QB.  It's always QB, it's never not QB.  Its a horrible company that I am forced to use my accountant has me setup.  There is nothing wrong with Gmail or Google Chrome.  The Tech Dept at QB are a disaster.  

PNAHoldingsInc
Level 2

Why Does QB absolutely Suck and Why do they hate their customers? For example, it is Sunday and I simply want to log into my account and do my books, but QB won't let me

It is not Gmail or Google Chrome.  It is QB, it's always QB, it's never not QB.  It's a disaster of a company.  Forced to use as my accountant has it setup this way.  The Tech Team for QB are clearly the lowest bidders.  

Chrea
Level 8

Why Does QB absolutely Suck and Why do they hate their customers? For example, it is Sunday and I simply want to log into my account and do my books, but QB won't let me

@PNAHoldingsInc 

You should switch to another accounting app or replace your accountant.

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