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ron133
Level 1

Why does the left menu not appear?

 
1 Comment 1
CarlSJ
Moderator

Why does the left menu not appear?

It's great to see you here, @ron133. I'd be happy to help you fix your left menu in QuickBooks Self Employed (QBSE) and return to working order.

 

To begin with, let's access your QBSE account using a private window to determine if this is a browser-related matter, as this prevents you from using cookies and recording any browsing history. Stored web caches on your regular browser can become corrupted, leading to unusual behavior.

 

Use these shortcut keys on your keyboard to access incognito mode:

 

  • Safari: Shift + + N
  • Google Chrome: Ctrl + ShiftN
  • Mozilla Firefox: Shift + + P (on macOS) or Shift + CTRL + P (on Windows/Linux)
  • Microsoft Edge: Ctrl + Shift + N

 

If this works, let's return to your regular browser and clear its cache so the system can refresh. If you get the same outcome, I recommend switching to a different supported browser.

 

I'll attach this guide for future reference to assist you in categorizing transactions in QBSE for accurate financial tracking: Organize transactions in QBSE.

 

Performing some troubleshooting steps is very helpful in resolving QuickBooks' missing functionalities. If you still have questions, share them with us below. We're willing to assist you.

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